There have been several recent industry reports and commentary around talent shortages and the…
Posted by Nick Wimshurst
10th November 2017
Customer Service Coordinator
Swindon, Wiltshire | £20,000 - £25,000 per annum
- Building Relationships
- Customer Service
- Database Maintenance
- Order Processing
- Query Resolution
- Service Delivery
- Supply Chain
We are currently recruiting for a Client Services Coordinator, working for a well-established company based on the outskirts of Swindon.
The Customer Services Coordinator role is a permanent, full time opportunity, and is looking for an ‘on-the-ball’, organised candidate, to oversee and manage the end-to-end service delivery process. Working within a lively Customer Service Team, you’ll be confident liaising with clients on a national scale, and feel in your element nurturing a rapport with professionals on all ends of the office spectrum.
Taking knowledge of the supply chain process, you’ll utilise strong administrative skills and coordinate each stage of the order procedure; from pre-production, delivery, and then through onto the after-care. Harnessing your passion for superior customer service, you’ll ensure client satisfaction remains a priority within all developments of the process.
Willing to work in a team, as well as on your own initiative, you’ll be able to prioritise workloads to meet targets, both individual and team based. You’ll be comfortable answering queries of a potential technical nature by both phone and email, along with tracking orders accurately on internal databases.
If this sounds like the vacancy you’ve been waiting for, be sure to submit your CV and let us know.