Emotional Intelligence

Swindon Recruitment Agency | Niche Recruitment | Video Interviewing

“89% of hires failed due to personal attributes, not skills competency. “

A report by M. Murphy in 2011 ‘Hiring for attitude’ highlight the top 5 reasons why new hires failed. Only 11% of new hires failed due to ‘Technical Competency’.

Emotional Intelligence (EI) is not just a buzz phrase. Used as part of a recruitment and selection processes, EI screening can focus on an individual’s mindset and offer an assessment on their suitability. This can help separate candidates with seemingly similar experience and skills, giving you a better fit candidate who you can retain for longer.

Anyone who is involved in recruiting talent will tell you about a talent shortage in the marketplace due to unemployment levels being at an all time low. The need to attract and find talent is becoming more and more difficult, and there are certain sectors really feeling the strain in finding talent, including Engineering, Digital and Health but we are also seeing skills shortages across all sectors as a consequence of these low unemployment levels.

Our unique approach is based on relationships, experience and knowledge. We get to know our clients, their values, their style, their history and by listening and understanding their business, we can match talent more effectively. By introducing a scientific element, we can add further value to the recruitment process.

Niche Recruitment have partnered with JCA Global to help incorporate Emotional Intelligence profiling into our recruitment and selections decisions.

We identify Behaviours, feelings and Attitude to measure an individual’s effectiveness across 10 key areas:

Personal Effectiveness

Showing resilience
Acting with initiative
Driving for success
Responding to change
Growth Focus

Accommodating

The nature of the system means that you can access it from anywhere with an internet connection. You are not required to be in a physical meeting room. It also means you can access CVs and candidate videos at a time of your choosing.

Interpersonal Effectiveness

Valuing people
Connecting with people
Influencing people
Inspiring others
Coaching and developing other

We then apply these results to the key competencies you have identified, in order to rate the candidates and to also offer guidance on interview techniques for each candidate, so that you can better appraise them.

Take a look at our blog which looks at How we use E.I to recruit talent

Testimonials

I have been so impressed with Niche Recruitment from my very first interaction with them. Nick got in touch having seen my CV online and was so responsive and kind throughout the entire process of securing me a new role. He listened and explained everything in great detail. Nick and Michelle have an incredibly friendly, personal approach and really are unlike any recruitment company I have worked with in the past. Thank you so much for taking the time to really understand what I wanted from my next role and to deliver on that also! I would 100% recommend Niche to anyone looking for their next role, or to any company looking to partner with a recruitment company with a difference.

Becky

A helpful, caring recruitment company After being made redundant on maternity leave, I was very nervous about finding a job and having that flexibility with having a young baby. I applied for a role which Niche was looking after and Michelle has supported me with applying and assessing me for that role. She has been an advocate for me and found me the perfect role to go back to after maternity leave. They have been so detailed and caring and has made finding a job a pleasant experience.

Laura

Highly recommend Niche Tracey was an absolute angel all throughout the process! Thank you for all your help :)

Adrian

Michelle Graham at Niche Recruitment has been… A star. Well 5 stars actually. Friendly, encouraging, professional, informative. She makes it very easy to say yes. I would highly recommend her and Niche both for whether you are a candidate looking for your next role, or if you are an organisation looking for a recruitment agency to find the right candidates, plus save time and effort.

Mark

Brilliant Recruitment Agency! Looking for my next role was starting to look like a challenge but the team at Niche Recruitment made it very easy for me! Michelle was amazing during this process - She was really understanding in our conversations, easy to talk to and was very responsive at any time of the day. She also clearly has industry expertise within the sector she recruits for and explained my new role in full detail allowing me to be fully prepared for my interview. I would absolutely recommend this agency to anyone looking for their future roles. Thanks for all the help Niche Recruitment!

Jordon

You can't do better than this! Tracy at Niche has been an absolute star! From the first call on a Monday morning, till landing me a great job on Friday that same week, she has been on the ball and there was very active communication throughout the week. Tracy was very much involved and committed and with me every step of the process. Her enthusiasm and genuine interest were truly admirable. You cannot be in better hands for sure! Tracy and all the others at Niche: Thanks again for getting me where I am and for the lovely present I received yesterday :-D You are TOP NOTCH!!

Erna

Such a wonderful company to deal with Such a wonderful company to deal with. From day one the communication seemed effortless and the turn around for follow ups were speedy. Interviews are done through video calls, so they make it really convenient to attend from the comfort of your home. Tracy Wilkins is such a great interviewer, she made me feel very comfortable at all times as well as prior to starting the interview, that it sailed smoothly without feeling interrogated. I enjoy dealing them, they really seem to go above and beyond for their recruits. I am grateful for her and Nick's input and effort, that has lead to me securing a role with their client. Great work!

Freda

Refreshing Recruitment Excellence! Nick at Niche Recruitment was fantastic throughout the whole process. Clear, fast and respectful communication really made the whole experience excellent. A trustworthy and reliable recruitment company that I couldn't recommend highly enough.

James

Fantastic team! Michelle at Niche has been absolutely fantastic. I thought it would feel quite daunting to look for a new job after being at the same company for 9 years, but Michelle really put me at ease, made me feel prepared for interview and kept me up to date with timescales. I feel very lucky and grateful to have got the job and for Michelle’s support!

Sarah

Fantastic recruiter! Highly recommended! Nick is truly a wonderful recruiter! He reached out to me and offered me a fantastic job opportunity that I couldn't say no to. He patiently informed me about the job and the entire process was very quick and pleasant. He is capable of finding talented individual with the right position. Very well done! I would highly recommend him and his company without a single doubt!

Miranda

Tracy was wonderful - Tracy was wonderful, keeping me in the loop and updated with every nuance that goes along with applying for jobs. I felt cared for, and welcomed Tracy's in-depth guidance which helped me with the interview process. It is thanks to this level of attention that I was successful in my interview and have secured a marvellous job.

Donna

Fantastic recruitment company that were very responsive and helpful throughout the process. Nick explained and went over everything in detail and went the extra mile when needed to help me secure my new position. Definitely recommend to any jobseekers as their friendly approach and customer service is second to none!

Josh

Nick and the Team were fantastic!

Nick and the team are fantastic. Nick contacted me about a position after seeing my CV online, he has very informative and clear about the role, company and expectations. The whole process was a joy from start to finish and I am glad to still be working with Nick and the team hiring for staff in my new position. 100% Recommended!

Matt

Absolutely Brilliant!

Niche Recruitment are amazing! Nick was incredibly kind and provided a lot of really helpful advice while I went through the interview process for a role advertised through Niche. Thank you for being there for me every step of the way and for your coaching!

Beth

Highly Recommend

I had a fantastic experience with Niche Recruitment. From the get go they were very detailed and spent a lot of time getting to know me, my situation and my background which led to them finding a role that seemed like it was tailored made for me. Charli was extremely helpful with advice and kept in touch with me throughout the recruiting. They were always just a phone call or email away with any questions I had. I highly recommend the Niche team!

Conor

First in Class!

I can't recommend Niche Recruitment highly enough. Working with Nick on my latest job search was a pleasure. Nick took great care in understanding my skill set, where I want to go with my career, the type of organisation I wanted to work for and helped balance my criteria to fit in with my family life. Niche found the perfect match for me, both in terms of organisational fit and role. The recruitment process was like a quality boutique experience; it was personalised, I was listened to and treated like an individual. First in class! I'm so grateful that our paths crossed and that I am where I am. Thank you Niche!

Avril

Product Manager

Exceptional service and dedication to candidates

Michelle from Niche Recruitment reached out to me about a role at a time when I had given up on recruiters contacting and ghosting me about opportunities. After her swift response we were on a call, discussing my experience, wants and needs and she was lining up interviews. Despite our difference in location Michelle went out of her way to find opportunities more local to me and has ended up securing me a fantastic role with a company I hadn’t seen were recruiting. She gave me confidence in my skill set niche and allowed me to ace my interviews and be offered the job, all within a week of my first interview with them. Without Michelle, I’d still be tirelessly searching. Niche really go the extra mile. A fantastic recruiter, excellent company and an absolute must use for anyone job hunting. Thank you!

Beth

CRM Executive

If you are looking for a next career move then I would really recommend Nick and his team at Niche Recruitment. Nick initially approached me as he came across my profile and felt it a potential match for a vacancy that he was aware of. After a very encouraging conversation, he put forward my details as a potential candidate. Nick was very supportive throughout the whole recruitment process – from submitting my details and liaising over the job interview, to keeping me up to date with decisions being taken by the employer, facilitating contact once I was offered the post, and a subsequent courtesy call to check that I was settling into my new role. Considering that I didn’t even need to apply for the post I now have an excellent permanent job with a major employer. I am so thankful to Nick and his involvement and I wish him and Niche Recruitment every success for the future

David

HIGHLY RECOMMENDABLE!!!

Nick contacted me regarding a job opening and he was with me throughout the whole process, with both guidance and cheerful words!

He was hands-on from the beginning, answering every email and call right away, the one time he wasn’t there someone else replayed just as fast and with just as much professionalism and enthusiasm!

He was also discussing my concerns regarding moving and pay and benefits and gave great advice before making the final decision! I do not have a single bad thing to say about this company, and I will recommend them everyone I know.

Charlotte

Exceptional Recruitment at every step of the process!

Michelle from Niche Recruitment was brilliant from start to finish. From the first initial video interview to keeping me updated and offering great advice and help throughout the whole process! I would highly recommend anyone looking for a new role to use Niche!

Ryan

PPC Executive

HIGHLY RECOMMENDED

I recommend Niche Recruitment to anyone looking for a new role. The company is professional and efficient. I would like to thank Michelle Graham for her support, friendly approach and going the extra mile to support my application.

I am pleased to say that I got the job I applied for!

Alisha

Marketing Assistant

⭐️⭐️⭐️⭐️⭐️

I recommend Niche Recruitment to anyone looking for a new position! Had the pleasure to work with Michelle Graham (she’s absolutely brilliant) when it came to finding me a new position within Digital Marketing. Michelle was super professional from day one and I can’t thank her enough! Thank you guys!

Sebastian

Online Marketing Manager Sweden

Exceptional Recruitment Company

I can only echo the other 5 star reviews posted here (Trustpilot). Nick supported me through the recruitment process and boosted my confidence when I was unsure of my abilities. I would not have succeeded if it wasn't for his valuable advice. As someone who has worked in the recruitment industry previously, it was very refreshing to come across a recruiter who genuinely cared about their candidate and that went the extra mile to ensure they were supported throughout the entire process. I can not recommend Nick and Niche recruitment strongly enough.

Marc

Relationship Manager

10/10 Recommended

I was fortunate enough to have Niche recruitment support me during my job search - the team is hands down one of the most genuinely caring, professional and organised recruiters I have had the privilege to go through. Nick was my point of contact at Niche and the whole process not only helped me gain experience and confidence with interviewing but through the consistent feedback I received I was able to develop this skill-set throughout my job search process. I have now landed my dream job, after moving to England during the height of COVID-19. I was kept informed throughout the interview process and I never felt like just another candidate to them. If you’re looking for a position I would highly recommend Niche Recruitment just because they truly do go above and beyond. Their process also entails a unique interview at the start, which allows you to get familiar with the interviewing process.

If you’re a company looking to hire I would recommend niche as they screen candidates ahead of time and are able to fit us into jobs they know we’ll succeed in based on our knowledge and organisational cultural fit. A big thank you to Nick and his team!

Telissa

Social Media Manager Scandinavia

I received lovely and professional guidance through the whole job application process. The support and help boosted my confidence, much thanks to Michelle. I am so grateful for Niche Recruitment and their excellent support.

Sabina

Shop Operations Specalist

I dealt with Nick at Niche Recruitment and he was absolutely brilliant! Within a week Nick had managed to secure me a role that I really wanted. He made sure that I was fully prepared every step of the way and was there to support me with any questions I had. Again Nick, I can't thank you enough for helping me get this role, I'm enjoying it so much and looking forward to seeing where it takes me in my career. Overall, I would strongly recommend Niche Recruitment!

Emily

Team Manager

10/10!
Michelle has been an absolute star throughout the process. From the very beginning giving me a really good background on the company and the team, and what they were looking for in the right candidate. She was available to chat to early mornings and evenings, whenever I had a question and has been very helpful, friendly and encouraging. Part of the process involved doing a video interview and she coached me through this, it was a bit nerve-racking at first but I really think it helped my application. I would thoroughly recommend Michelle and Niche to anyone looking for a marketing role.

Katharine

Marketing Manager

A massive 5 star for Niche! I've mostly been in touch with Charli from Niche and she's been so helpful. From the point of understanding what am looking for to arranging the interview to continually checking how it's going with my new role, she's been so thoughtful. I trust all employees of Niche are the same and would highly recommend Niche for recruitment services.

Akanksha

Test Engineer

Excellent Recruiters! I truly felt like their goal was to find the right position for me, not just "fill a gap". They talked me through everything from how to improve my CV to how to prepare for the interview with specific recommendations for this role. I was very happy with the personalised and friendly service provided by Charli.

Sophie

Product Developer

I worked with Michelle to secure my role during Covid. She was super helpful, informative and supportive throughout, definitely 5 stars!

Jess

User Researcher

Beyond grateful for all of the support Nick & Niche Recruitment have provided, and if you're looking for your next role, I'd definitely point you in their direction! They take the time to understand you, your skills and what your looking for in your career, to ensure you find the perfect role that suits you. Such a friendly team, keeping you updated throughout the interview process. Thank you for everything!

Naomi

Business Analyst

My experience with Niche Recruitment was excellent, Nick was a real help throughout the whole process. He's extremely knowledgeable, supportive and realistic and goes above and beyond. Especially during the Covid-19 pandemic, Niche have adapted and have great processes in place to give candidates the best opportunities possible. Thanks for all the help Nick!

Sophie

Digital Product Executive

Highly recommend Niche Recruitment. Fantastic support and guidance with a real personal touch. The initial video meeting means relationships can be built quickly and no time is wasted in understanding the specifications of a role and candidate’s suitability for it. Nick was an absolute pleasure to work with and I would have no hesitation in recommending Niche to anyone looking to recruit, or be recruited.

Zoe

Head of Education

Stephanie

Digital Learning - Product Manager

“More than excellent. I'm very happy and I'm feeling very grateful for the amazing job of this recruitment company. They offered me a great service, impossible to compare with others. In Niche Recruitment they are professional, very close and offer a personal service for each different person. They make you feel confident and help you to improve your abilities in your CV and Interview. Gemma Baker was my recruiter and I felt the warmth of a mother and in turn the motivation of a great professional. In 3 days, I got a job and I was accompanied all the time. So, highly recommend it.”

Georgina

Digital Marketing Executive

"My experience with Niche Recruitment was very professional from registration through to securing a permanent position and even after! They have a dedicated friendly professional team and a recruitment agency I would highly recommend, thank you to Nick and his team."

Finance Assistant

"Nick was really helpful, Niche was definitely the best agency I’ve ever dealt with. I got the job and I’ve been recommending them to friends ever since. Thank you."

Tracey

Personnel Administrator

"5 star service from Nick and Team. Nick was a pleasure to work with. He really understood what I was looking for in my next career move but was also very clear on the requirements of the company he was representing. The use of video interview technology meant the process was painless for me and helped me bring life to the application process. I've recommended Niche to colleagues and friends for both individual job searches and hiring initiatives."

Steve

Head of Customer Service

"Thank you so much

Michelle has been an amazing recruiter to work with from start to finish - she put me forward for a role which was a great fit and gave me confidence all along the way, checking in regularly and offering support. Really went above and beyond. Had a wonderful experience, would highly recommend!"

Lidiah

Digital Marketing Executive

"Excellent Service! I have dealt with Charli from Niche since October when she approached me for a temporary role. Throughout this role she has been very supportive and helpful in looking for a permanent role for me, which she found and I have just successfully interviewed for. Charli has always regularly communicated with me and has always been so helpful, friendly and approachable - just what you need when you are feeling nervous about interviewing for new roles! Nick and Joanne have also been very helpful and personable when I have spoken to them. If you are looking for help in finding work I would definitely recommend Niche - it has been a pleasure working with them!

Hannah

In-House Paralegal

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