The global pandemic has upended all of our working practices, including our induction procedures…
Digital Product Executive
Reading, Berkshire | £33000 - £37000 per annum
Digital Products | Product Management | Online Customer Journey | Digital | Agile | Scrum
Posted on 20th November 2020
Our client is looking for a Digital Product Executive to join their team and are looking to onboard the right candidate during these current difficult times.
This is an exciting role working in the Digital team to help deliver a flawless customer experience and to help deliver improved and new digital self-service journeys.
Supporting the Digital Product Manager in championing test-based improvements, continuously providing the customer with the highest quality online use experience, the Product Executive will be responsible for the following:
- Supporting the improvement & development of the online customer journey
- Fulfilling customer needs in relation to the digital / product roadmap, from first contact to product take-up
- Liaising with teams across the business gathering insight to translate ideas into digital products
- Building and maintaining strong relationships with stakeholders and teams from the wider business
- Working closely with the content, creative and design teams to build online requirements
To be considered for the role of Digital Product Executive, you must have the following skills and experience:
- Previous Project or Product Co-ordination experience, preferably in a Digital space-related role
- Experience working alongside a skilled Agile Scrum team
- Excellent interpersonal and organisation skills
- Educated to degree level or equivalent
What the company is like…
Priding themselves on valuing their employees and customers, the Digital Product Executive joins a company who have made significant investments in their systems and processes to ensure the delivery of world-class service. You will have the opportunity to support the creation of the best customer journey experience, through minimal input for maximum output.
How to apply…?
If we have caught your attention with this fantastic role and you would like to apply to be the Digital Product Executive, please do apply online with your CV to support your application.